Technical Support & Product Training
Own Your Own Intelligence
Your Powerful & Accurate Knowledge Hub for Quick-Access Technical Help
Convert static technical archives into a high-speed, hallucination-free AI Chat that slashes operational downtime while maintaining absolute IP secrecy.
You train your Boudica Torc AI on your sources, host it on-prem, and own your own intelligence without third-party exposure.
Your own secure, internal chatbot turns your massive library of handbooks and manuals into an instant-response engine, allowing complex queries to be handled by your own AI bot.
As well as providing a tailor-made customer training tool, it can also be used by staff for quick reference queries and to generate new reports and papers to help them work more efficiently and independently.
McKinsey Global Institute research indicates that the average “interaction worker” spends nearly 20% of their workweek (roughly 1.8 hours per day) specifically looking for internal information or tracking down colleagues who can help with tasks.
Unlike third-party agents that risk leaking proprietary schematics to external models, Boudica Torc is a self-contained, air-gapped binary. Your technical IP never leaves your firewall, ensuring total data sovereignty.
By eliminating the “Third-Party Token Tax,” businesses move from unpredictable API fees to a fixed, controlled cost. You own the model and the infrastructure, transforming AI into a predictable, high-margin utility.
High-Precision Accuracy
By merging keyword search with semantic vector embeddings directly within a local PostgreSQL database, the hub retrieves verified fixes from user guides and technical specs at millisecond speeds with verifiable precision and no hallucinations.
Agile Training Updates
Because the engine includes a GPU-Resident Optimizer and a high-performance training loop, businesses can bypass complex Python dependency chains to update their “Digital Brain” with new proprietary data as fast as their industry evolves.
Zero-Bloat Performance
Built as a native C++ binary, the engine removes the “Python bloat” found in traditional frameworks to deliver the bare-metal speed required for mission-critical engineering environments.
Deterministic Reliability
The engine utilizes a “slab allocation” memory strategy for KV caching, ensuring consistent, predictable response latency that is essential for real-time support desks.